Nothing was written to me explaining that I had to have 2 proofs of address. I was really annoying. I almost give up renting it. Please make sure you inform your costumers
Tried to tell us that the automatic car we requested was not available. After a while of questioning this, a car was found that apparently had been repaired. Panel damage where it has obviously been in an accident but drove okay. Other than that little hiccup everything else was fine.
About QEEQ:10.0/10
Booked early so no issue with price drop. Booking process was easy.
Ended up having to fork out an additional £92 when we had only paid £52 for the rental as wouldn't accept the credit card as a deposit, although more than happy to accept the same card for more money!!
Tried lying about a clearly rusty scratch which was on the car ehen we picked it up. Luckily we had taken photos before we drove away with it.
My cousin also picked up a car at the same time as us and had nothing but problems. They also attempted to accuse her of causing damage which was already there. Absolute cowboys. Wish I had read reviews before I booked
Employee in person and then employee on the phone said I could have brought the car back later due to their slowness in providing me with a car.
No one mentioned any price to pay on top and I have been “secretly” charged 40€.
Had to check statements to notice it.
Terrible planning at pick up (bank holiday apart) and customer service not transparent
Like: Everything. Even my extension was way on the phone Dislike: It wasn’t a Ford Fiesta. But a a Renault 208. Still a very good car. Loved it!
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View more >Dislike: It wasn’t a Ford Fiesta. But a a Renault 208. Still a very good car. Loved it!