The Large SUV ( GMC Yukon or similar as advertised ) turned up to be a Dodge Durango.
P.Zielinski
United States
Reviewed: Wed, Mar 6, 2019
About AIRPORT VAN RENTAL:5.0/10
The Large SUV ( GMC Yukon or similar as advertised ) turned up to be a Dodge Durango.
When I complained that it's a compleatly different class car I was told that it's a 7 passenger car as well. We were 3 adults, 2 kids, 2 carseats, ski, snowboards bags and luggage bags and simply couldn't fit everything in there as it wasn't big enough of the car.
They don't have any bigger SUV's in there.
Dodge Durango is a full size SUV and you can rent anywhere at a much better price.
The airport pick up took much longer than expected, the van was alright- exactly what we needed in terms of space. The return process was hindered by the massive blizzard, but the customer service offered by AVR when trying to coordinate our drop off was great. Andrew (from AVR) really worked with us to help us return the car and allowed us to park it at the airport since AVR was inaccessible by road due to snow.
SUV was in terrible condition with nicks and dings all over it. Maintenance light was on when we got it, and inside of vehicle was dirty.
Got $5.00 off the rental when signed up, but paid almost $6.00 in foreign currency charge. You need to let people know you are in a foreign country.
The car was amazing and such a great price! They tried to upsell me to a larger car than I’d booked, but when I said no thank you, they gave it to me for no extra charge. I don’t think they even had the smaller model, but that was fine by me!
About QEEQ:10.0/10
I didn’t need the voucher I was told to print out, but that’s no big deal.
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The Large SUV ( GMC Yukon or similar as advertised ) turned up to be a Dodge Durango.
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