The airport pick up took much longer than expected, the van was alright- exactly what we needed in terms of space. The return process was hindered by the massive blizzard, but the customer service offered by AVR when trying to coordinate our drop off was great. Andrew (from AVR) really worked with us to help us return the car and allowed us to park it at the airport since AVR was inaccessible by road due to snow.
Dirtiest car I ever rented in my life also I paid for Gmc Yukon or similar but got Dodge Durango that lower class. Overal this was my first and last time I used this company for car rentals
Original vehicle we were to rent was not ready. When they finally did get it ready, the vehicle had a long crack across the windshield. They did not have another vehicle in our category so I had to pay extra to get a bigger vehicle with a better windshield.
“The Large SUV ( GMC Yukon or similar as advertised ) turned up to be a Dodge Durango.”
About AIRPORT VAN RENTAL:5.0/10
The Large SUV ( GMC Yukon or similar as advertised ) turned up to be a Dodge Durango.
When I complained that it's a compleatly different class car I was told that it's a 7 passenger car as well. We were 3 adults, 2 kids, 2 carseats, ski, snowboards bags and luggage bags and simply couldn't fit everything in there as it wasn't big enough of the car.
They don't have any bigger SUV's in there.
Dodge Durango is a full size SUV and you can rent anywhere at a much better price.
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BAIT AND SWITCH L AND I FEEL SCAMMED!!!!
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