“Value for money but short on cars had to come back next day for right car”
About Budget:9.7/10
Tried to charge me for fuel but had to show them it was Full to Full.
Then gave me a van instead of a car and said they didnt have anything else.
Was asked to come back next day and picked up a better car.
Hassle but worth it in the end
Wait to be seen by staff was close to 1 hour and then found subsequent to getting home that there were additional charges that i paid that should not have been there. Would not use again.
budget / avis believed car was not full to fill fuel policy. Had to persist and show the print out. A little frustrating. Also car needed a service and had a fault gearstick.
Car condition sheet was incorrect - unfortunately I didn't notice this at the time of pickup. Still hoping they don't try and pin the damage on me...
About QEEQ:8.0/10
Hard to find as not clear that Budget and Avis were the same thing. Could have been made clear by EasyRentCars.
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Customer Service
Smooth as silk
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