My booking was supposed to be Model Guaranteed but they gave me an old Kia Ray (older than the one I booked with LOTTE months ago) instead of Chevrolet Spark. They didnt spend time to go through the GPS and car usage which LOTTE did when I rented previously.

Perfect

The are gentle

Pick up was really easy. Drop off also easy but people kind of not paying attention to your concerns. Maybe a language barrier thing. Bilingual personnel might help

All process done via electronic and paperless. The communication in english is not so good. I don't have any issue with the car condition, the bus shuttle pickup and return to airport is very smooth. The instruction given via whatsapp is very clear. The car came with GPS but in Korean. Prefer to include English version.

Excellent website and really easy to book car rental with easyrentcars.

The car has scratch all over, and to fit everyone in, there is almost zero space for luggage, we all had to hold onto the luggage for the whole 1 and a half hour journey to the homestay.