People like Jesus (shuttle driver) make the difference.

Good to work with

pretty easy

Expectations met. I always root for the little guy.

Easy process. No problems.

The line was long but employees are very friendly.

Best deal ever! Included collision coverage with low rate and extra driver.

I needed an all wheel drive vehicle. I rented a Ford Explorer or equal. I called in advance specifically to confirm that I would get an all wheel drive vehicle. I was told that all of the Explorers were all wheel drive. Upon arrival I was told they did not have any all wheel drive vehicles but that I could get a 4 wheel drive vehicle for an extra $100. I unhapply accepted that option because I had no choice. Poorly handled by Fox.

The car was a 2 wheel drive, summer tire equipped vehicle for snow locale. The car had many scratches, dents, on all sides. Marvin was nice at pu, but other staff, not so much. At drop off, we had to wait 20 mins on the shuttle. In the shuttle, your driver did not have room for a child in a carrier... parents put child on floor surrounded by baggege. The snowboard bag loaded on top of the rack FELL to the floor during the wild first turn. The reactive parents avoided it hitting the child. At this pooint, your driver realized his arrogance and error, and slowed down. Mutually accepted NOT to tip. Inside of the car... seatbelyt in rear not exposed. Lifted seat to do so... last many occupants feeding frenzy uncovered! Foot prints on the absolutley disgusting interior windshield... last time cleaned was??? So the car sat for most of week due to insecurity of driving it in any road conditions. First. Last rental with Fox.