There was a small amount of sand in the car on return due to going to the beach for which they charged €30 as a “cleaning fee”. It seemed every car that was returned had an additional fee charged for some reason.
Smaller car than anticipated.
The location of the car was a LONG way away from the office at Bari airport and difficult to find upon return in the dark and heavy rain.
Decent value and the car was in good condition. Customer service was better than expected as the reviews were generally less than complimentary. The only minor issue was the distance of the pick up point from the arrivals terminal. It is a long walk in the heat with baggage.
Disaster finding where to pick up the car. Infuriating. Spent over an hour first finding their location and then actually locating the car. What a waste of time!
Ordered a 4 x 4 car but when i arrived they only had 1 vehicle left which wasnt a 4 x 4 and was smashed all over. I was told i didnt have a choice and that was the only vehicle they had so i had to take it.
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