Unnecessary and unjustifiable blame on returning the car
M.Quieffin Witcombe
France
Reviewed: Mon, Aug 17, 2020
About Budget:9.0/10
Overall my experience was good, however when I returned the car, it was not checked by the staff and after I left the airport I received a phone call from the Budget staff telling me that I had damaged the car. They wanted to keep my deposit and I had to argue to get them to accept that I had not damaged the car.
This was the most stressful part of the experience, especially as I could not check whether they had debited my account or not until I came back to the UK. Fortunately, they had not.
Car was really comfortable, and easy to pick up at the airport. Nobody at the desk on return!!
About QEEQ:10.0/10
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Unnecessary and unjustifiable blame on returning the car
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