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Live chat Email us Service Code: 110254687819003
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Bad Customer Service at Pick Up location

Reviewed: Fri, Aug 21, 2020
About Budget: 8.0 /10
When I picked my car up, the guy just said it's the white one over there. I am older and would of appreciated a bit of instruction on the technology. The drop off was not good. The lady accepted my keys and charged my card and said goodbye. I asked her to come inspect my car that there was no damage. She said they did not do that. WHAT? I said her driver could move it, or damage it and I would be liable. She said she could not go outside. There were 2 other people there. I said I am not trying to be a problem but I want my car written off as the way I picked it up. At that point, she was very rude but did come out. I will never use that location again. Texas is hot, and she was being lazy...but what's right is right. Bad customer service.
About QEEQ: 10.0 /10
QeeQ was great. I will use them again! Thank you for the good service!
Compact | Ford Focus or similar

Relevant Reviews on Budget in United States

Tallya

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Compact | Toyota Corolla or similar
Reviewed: Sat, Sep 28, 2024
About Budget: 6.0 /10
prolonged and inefficient service. will not use Budget in the future.
About QEEQ: 8.0 /10

Hedda Babbitt

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Reviewed: Tue, Jul 30, 2024
About Budget: 10.0 /10
I've always rented from this company. Budget is serviced at the Avis counter across the street. Though they are the same company, Budget's cars often have some issues, like cracks in the windshield. If you don't mind spending more, go with Avis or Hertz.
About QEEQ: 10.0 /10

Monroe Henley

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Reviewed: Thu, Feb 15, 2024
About Budget: 2.0 /10

Cara Garden

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Reviewed: Mon, Oct 9, 2017
About Budget: 2.0 /10

Bing Smith

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Reviewed: Thu, May 28, 2015
About Budget: 4.0 /10

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