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+56-226665927
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+57-6017940262
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+52-7449800692
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+64-99508740
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+51-17009061
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
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+1-8007618913
Live chat Email us Service Code: 4016818087
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Search for Hertz Car Hire in Dublin

Hertz has a poor sense or regard of customer service

Reviewed: Tue, Apr 9, 2019
About Hertz: 2.0 /10
We couldn’t get the car. It was the most terrible car rental experience ever Initially booked car didn’t have floor mats and my foot kept slipping so I requested to change the vehicle. After waiting for over 30 minutes we were finally upgrades to a bmw5 series . We then had to wait for the car to be washed. After 15 more minutes the guy came to us and said he cannot let us this car as someone else already booked it. So we walked away without having a car at all ! It was a complete waste of time.
Small SUV | Nissan Qashqai or similar

Relevant Reviews on Hertz in Ireland

Mildred Micah

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Reviewed: Mon, Oct 7, 2019
About Hertz: 6.0 /10
Overall it's okay. Picked up the car in the city, staff were in a hurry to leave at 5:30 PM, lacked patience to explain the car details and didn't check the car condition thoroughly. Returning the car at the airport went smoothly, but the return location is not at the airport, it's relatively far away.

Anna Jim

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Reviewed: Wed, Jul 20, 2016
About Hertz: 2.0 /10
We were three adults and two children traveling from Dublin to Tralee to visit friends. Since we had a lot of luggage and there aren't many options for different drop-off locations in Ireland, we rented a BMW 5 Series hoping for a slightly larger trunk. However, we were given a BMW 3 Series instead. When we brought this up at the counter, the staff gave a haughty response, claiming it was the same series. After we objected, they then said the original rental was a manual 5 Series and the provided car was an automatic 3 Series, so it was fine (but in reality, our order was for an automatic 5 Series). Seeing that I was about to call the rental company in China, they offered a small discount as there were no other cars of the same grade available, which wasted over an hour of our time. We had to place a small carry-on suitcase in the cabin since it couldn't fit in the trunk, forcing one of the children to put their legs on the suitcase during the trip. The management and service level are quite disappointing!
About QEEQ: 10.0 /10

P.Riez

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Compact | Volkswagen Golf or similar
Reviewed: Tue, Jun 25, 2019
About Hertz: 9.7 /10
Everything was good, there was no any problem, we got a brand new car.
About QEEQ: 10.0 /10

R.Carter

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Small SUV | Nissan Qashqai or similar
Reviewed: Sat, Jun 8, 2019
“Good rental, price was very high. Especially after being forced to by the extra insurance. Will nev”
About Hertz: 8.3 /10
Car was fine.
About QEEQ: 8.0 /10
I did not see the requirements for the added insurance on the website. When I got to the counter, there was no option other than to purchase it.

C.McGrath

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Mini Van | Opel Zafira 7 Seats or similar
Reviewed: Thu, May 2, 2019
“Car hire Dublin Airport.”
About Hertz: 9.0 /10
Picking up the car was fine once location was found. Car was returned to a different location in the airport and there was no member of staff to check it back in. It has taken longer to release my funds held on my card. The excess is very high €2500 and the cost of daily insurance is a rip off, thankfully I have insurance to cover this.
About QEEQ: 10.0 /10
Booking was easy and confirmation received very quickly.

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4016818087
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Service Code#4016818087

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