I reserved an intermediate car, a Hyundai. At arrival I was told Easyrent overbooked, I would get a mini van. I voiced my concern that I did not want a mini van. Customers who arrived after me were told they also would get a mini van, but then they got a car. I was told I could call and switch to a car the next day, maybe. Not acceptable.
When I called to ask if I could pick up the vehicle earlier, they told me NO. I did show up early and was able to collect the car. There is only one person to operate the shuttle, wash and prepare the cars so that does take time.
Like: Upgrade to a new SUV Dislike: Car in good condition.
No problem
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View more >Dislike: Car in good condition. No problem