They gave my car away because I didn't prepaid the whole amount. They called me to tell me they were

The car was in poor condition. The check engine light was on, the fuel was not full, and the shocks were compressed. I was quoted $164 with taxes/fees included. I showed up and they told me it's now $481 due to additional taxes/fees. Not a very safe/secure location and off the beaten path. Stay away from this scam.

The service was great! One thing I would suggest is to have a more convenient drop-off and pick up location.

Please include drop-off and pick-up locations into reservation so we can plan accordingly.

TU Florida did not call us back so we ended up renting on the spot from Hertz. We had a terrible experience and I will never do this again.

At the Easyrentacars.com, the reservation showed the tax and surcharges were included, but actually I had to pay tax and hidden costs at TU Florida when I picked up the car. I understand the $105 for SunPass, but the the issue is other charges. I did not change my plan and and save my time, so that I had to pay it. The original price was around $90, but it ended up for me to pay $300. I believe that this is a big issue even at Easyrentacars.com. This is almost a fraud. This is the worst rentacar experience in my life so far.

Car with flat tire and no other car to replace.