The process started with the Budget counter closed and needing to negotiate our luggage a floor down to Avis. Then we waited about 40 minutes because there was just one representative on duty. From there everything picked up. The vehicle was excellent and drop off was very smooth.
Major problems with the uplift of our car.There was a crash on the Budget computer and after a 1.5 hour wait we eventually were given a hand written contract and our car.
“CUSTOMER SERVICE AT IT'S BEST AND THE RIGHT VEHICLE TO SUIT MY NEEDS EVERYTIME!!!”
About Budget:10.0/10
I had initially reserved a van which I thought would come as a panel van without the bunch of passenger seats. However that wasn't the case, so the rep at the counter upgraded me to a F150 pickup as an alternative which was greatly appreciated.
About QEEQ:10.0/10
I simply just love booking my car rentals with Easyrentcars.com.
Amazing staff, very friendly and considerate, offered free upgrade for my birthday really made my week.
About QEEQ:10.0/10
Good job
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Customer Service
A bumpy start with a smooth ending.
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