Better then expected.

Excellent got new car

Very nice service, comfortable and easy to understand and will book again. Thank you very much.

Very nice service, comfortable and easy to understand and will book again. Thank you very much

車両、手続き、スタッフの対応などは満足しています。一つ残念な点は、返却場所が分かりにくく空港を3周ほどしました。最終的には、同乗者に受付カウンターに行ってもらい、スタッフに来てもらって無事返却しました。その時のスタッフの対応は、すごく良かった。次回も利用すると思います。

upgraded the car from city to teana. but the car high miles around 180000km. Staff is helpful.

Very friendly and easy-going staff, helped to process my documents efficiently and explained the rental agreements clearly. Went with staff to pick up the car that's parked near the terminal door (no need to walk far), did some quick checks to mark any existing faults, and was on my way. The return was a bit confusing due to the instructions given - I thought I needed to find car park 7, but after a quick call, i found out it was actually Door 7 (they call it "Entrance 7") at the Arrivals Hall (the same area where I picked the car up from, where their car rental booth is). I might have misread the info, but I guess they could have written it clearer or just told me to drop off near the same area I picked it up, since based on the address written, I don't know what "floor" or "entrance number" i was at during my arrival. But other than that, the drop-off process was smooth, and the staff cheekily asked if I "got into any accidents" before letting me sign off that the car was returned with full tank, without any (new) damages. Overall, I would definitely rent with Chic Car Rent again.

Easyrentcars lived up to its name. Everything was very smooth and easy, and prices very competitive. Will definitely use again.