Please call Chic as they are in domestic arrivals which is like 5 mins walk from international arrivals. They will walk you through to counter. Car rental has 110k miles so it was knackered but worked well along with air con in excruciatingly hot Phuket.
QEEQ made a mistake on the international driving permit translation, which caused issues with the original booking information. Although it's not entirely QEEQ's fault, as I should have checked beforehand. The rental company's staff was very patient while I sorted things out.
Counters were inside the domestic terminal arrival hall. We arrived from the international terminal, had to drag our luggage to the next terminal, and because airport security didn't allow us in through the domestic arrival entrance, had to then go up to the departure entrance, pass airport security scanning, take the lift down to the arrival hall. This was really inconvenient. On returning the car, it was another round of walking all the way to the international departure hall.
The process of collecting and returning the car is smooth and easy.
A minor point to add - they should inform customer that the counter is located at Domestic Terminal, especially for those arriving via International flights.
The biggest problem is that they do not have a desk on International Terminal. International guests must work to their desk at the Domestic Terminal.
The car/service is OK.
PS: Phuket government is fixing / upgrading the roads, so it is really crowded sometime.
About QEEQ:10.0/10
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Customer Service
Great rental. Very happy.
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