Overall a poor experience due to hidden fees and poor pickup experience. The car itself was great.
K.Holt
Canada
Reviewed: Tue, Aug 24, 2021
About Fox:7.0/10
I had major issues with Fox Rent a Car and I will be avoiding them in the future.
-The pickup location provided was incorrect and I needed to be picked up by a shuttle. It took me at least 1 hour to pickup my vehicle, even though I showed up on time.
-The rental company added many fees on top of the rental cost, which included $12/day for use of my credit card insurance.
-Despite booking for unlimited mileage, the rental company imposed a 200 km/day limit and charged $0.20/km fee. This directly contradicted my booking.
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Overall a poor experience due to hidden fees and poor pickup experience. The car itself was great.