Great value and service for your money!

They need to improve their customer service

excellent and easy to book.

Staff was very friendly and helpful. The price was just what I was looking for. The car was better than expected

It found me a great rental company with excellent prices.

The people at the Routes office went above and beyond for me. When I got to the airport I realized I had forgot my iPad in my rental car. They lady at the counter and phone was very patient and the shuttle driver made an extra trip to bring it to me. He wasn’t even going to take a tip for his trouble until I insisted.

My car category was not available when I checked in so they upgraded me. The counter staff were very efficient and courteous

Easy to use and great pricing. I will definitely use them again and recommend them to my friends

Like: I was upgraded as vehicles had not been returned by other clients. Was a very good experience.
Dislike: Had to call three times to get picked up - 1st time I was told right away, 20 minutes later I was told on way and 1/2 hour was told that no one had told the driver there was a pick up waiting - was picked up 45 minutes after first calling.