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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9080280327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9080280327
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I was pressured to buy very expensive insurance that cost almost $600 for the 7-day rental period.

Reviewed: Wed, Apr 24, 2019
About Keddy by Europcar: 7.7 /10
The car was brand new but the engine was noisy and seemed to have trouble shifting gears even though it was an automatic and I was always driving exactly the speed limit. I was pressured into buying $600 in insurance for the one-week rental because they said that if there was even a small nick in the paint from a rock I would owe tens of thousands of Euros. The woman at the sales desk wrote down some huge numbers of fines that I would be charged. I returned the car with 600 km of mileage and in perfect condition -- but I had been pressured to buy a ridiculous amount of insurance. I will not rent from them again.
About QEEQ: 8.0 /10
Compact | Renault Megane or similar

Relevant Reviews on Keddy by Europcar LISBON CITY CENTER

Abner Thodore

View more >
Reviewed: Mon, Mar 4, 2024
About Keddy by Europcar: 10.0 /10
Pretty good and convenient
About QEEQ: 10.0 /10

Melissa Becher

View more >
Reviewed: Sat, Apr 27, 2019
“Pena Palace and Cabo da Roca”
About Keddy by Europcar: 2.0 /10
I initially rented a Mercedes A-class, but ended up with a Kia. When I asked the staff for an explanation, they said the booking was for a class of cars, not a specific model. If that's the case, what's the point of having so many models listed on the rental website? I saw an elderly lady next to me who got the Mercedes A-class, but we only got a Kia. The discrepancy is too disappointing.

M.Simak

View more >
Compact | Renault Megane or similar
Reviewed: Fri, Feb 1, 2019
“Terrible Customer Service, Pick-Up, Drop-Off, Wrong Vehicle - the vehicle we ended up with was fine”
About Keddy by Europcar: 3.3 /10
We didn't get the car we reserved. They over-booked and we waited over 2 hours to even get a vehicle. The vehicle was different than what we wanted. After the entire experience, the drop-off location closed 5 minutes prior than they are supposed to and sent us to a different location. By the time we reached the location, our formerly full gas tank was no longer full so they advised us to drive 15 minutes away to re-fill it and come back to return. Upon return, they over-charged us for the vehicle and I need to get this sorted out. Europcar is not responding to my emails.

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