Excellent

Very good, convenient pickup and drop-off at Edinburgh Airport car rental center!

Completed faster check in but only one queue so didn't save any time. The hire car was damaged and not very clean but were told to hand it back fully valeted. Felt as it was booked through third party, they were not as interested as with any previous bookings.

Very easy to use to book hire car. Poor quality of rental vehicle.

The only comment I have is we were disappointed to have to pay £100 insurance because we didn't have a credit card

As above

Not very personable at the Budget desk seemed to be going through a script. Three guys on the desk so not as if they are rushed off their feet, be a bit more customer friendly.

Easy to use good experience will use again.

1）I buy a super insurance at easyrentcars.com apps，arrive and take the car at budget，the budget staff sell me to buy the super insurance ，I show my phone to him I buy from the apps ，he said I didn’t buy the insurance ，just buy the basic insurance and show me his computer didn’t have super insurance record and tell me if the car damage ，I want to pay 1000 pounds，so I pay 22 pounds per day for the insurance ，I return to hotel and look the easyrentcars apps ，the claim condition is same as I buy at budget，so I buy the double insurance ，email to budget ，the budget services department reply me a long writings about theirs services how good ，but didn’t see can help me。 2）Take the car at budget ，the staff just give me the key ，and tell me in the car park ，I go to car park found a lot of time ，have a look the cars pumper had a lot scratches around the car，and start the car，table board show yellow signal ，the car is not really，then change another one，waste my time。

I buy the double insurance at budget，and email to easyrentcars ，the services department help me to talk to budget ，and tell me budget not cancel the insurance ，they will talk to axa cancel，that’s the good services experience。