I am disappointed with the customer service of Europcar
Y.Havasov
Israel
Reviewed: Thu, May 19, 2022
About Europcar:3.0/10
I was forsed to pay extra $190 for liability insurance when I was drooping off vehicle even I paid liability insirance when I did my booking
I had to give $2000 deposit which I was not informed before
About QEEQ:10.0/10
N/a
Reply by Qeeq: We are very sorry to learn you had unhappy experience. Please kindly reply us with related document so we can better assist you. Thank you for your understanding.
“Overall adequate I made it back to Tel Aviv in one piece
Thank you”
About Europcar:6.0/10
The car had some damage already that was not obvious at 1 am when I was exhausted from travel. It was added to my cost after returning the vehicle. I have a feeling this is a strategy to make extra money on poor tourists
Overall the van performed as well as expected
About QEEQ:8.0/10
Update your rental vehicles. Don’t give out worn out damaged vehicles
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Customer Service
I am disappointed with the customer service of Europcar
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