Me tarde casi 2 hs en la fila de Budget para recoger el auto.

The staff were incredibly understanding!!!

Aloha

There is a shuttle bus from the airport directly to the rental location, and the process is very quick. There are staff guiding you in the parking lot, making it very easy to find the car. Even during the early morning return, there were staff on duty who were very enthusiastic, making the return process smooth. Great service!

When renting the car, I had an English-speaking friend with me. During the return, although my English isn't good, the staff at the rental company was still very patient.

Overall, it was very good. It would be even better if there were more Chinese services. When there are a lot of people, it can get busy, and the waiting time can be long, possibly due to the holiday!