Reply by Qeeq: Thank you for your comment. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.
Booked a Mercedes E, but upon arrival was told they didn't have a CLA. After a lengthy discussion, they finally provided a Mercedes C. Additionally, the deposit paid during rental has not been refunded after more than a month.
“Disaster from start to halfway through the holiday. Replacement car was much better.”
About Budget:4.0/10
Expected Ford Focus, was offered something far smaller. Ended up paying double what we thought we were paying to get larger car which appeared to be old and pulling to one side. During our trip warning light came on regarding tyre pressure. Checked one of the front tyres was bald in patches and there was no spare tyre or repair kit. Headed back to hotel and did not use car for the rest of the day. Had to rely on relatives to ferry us to New Year Function. AA guy came next day & said was technically legal but he offered to follow us to Glasgow Airport for replacement. At least this one was a much nicer car but half way through the last week a warning light came on again about tyre pressure. Checked and all tyres seemed to be ok. Not a happy experience.
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