Nothing special

I had to wait for 3 hours to get a car. They had a long, long line up and by the time I got to the counter they were out of cars. They gave me a large Toyota 4runner instead of the Camri I had reserved. I doubt I will use Avlis again. They were totally incompetent.

Very satisfied

The staff at the Avis pickup location had a cold attitude. They gave us a Ford Escape 4WD with 60,000 miles on it. There were quite a few small scratches on the front and back of the car. However, the car was still good to use and we drove nearly 1000 miles from SF to LA to LV over six days.

Booked a Ford Focus but got a Corolla instead. The staff was friendly and provided thorough instructions.

I will never use Avis again. Vehicle broke down , vehicle seized up doing twenty miles and hour to a dead stop,I we were almost hit and then a comparable vehicle was not brought to exchange. They left us stranded on the side of the road said it would take four hours for replaced vehicle. Several hours later and several unnecessary calls asking what type of vehicle is needed. 12 hours later still. A vehicle to small was brought, we did not except vehicle. This service was Completely unexceptable. I will never recommend this company. Terrible experience!!!!!!!