1. Given a car different from one I booked.
2. The car had empty fuel tank, with red warning light.
3. When questioned why empty tank, I was given a foolish verbal explanation by a man (a manager, I think, who is not a local Korean) that there is restriction by the Korean authorities in filling up rental cars. This is really insulting my intelligence, to say the least), just to find an excuse.
4. A requested for the car I booked weeks ago, with full fuel, but was told I need to wait for the car to be available when returned by user.!!
5. Finally after arguing, I was offered a bigger car, not of my choice, with slightly more than a quarter tank.
6. With no choice, I took this car which was difficult for me to drive, and costs me much more in fuel cost.
7. All in all, I had an unpleasant experience upon arrival at Tamra, and it ruined the start of my holiday in Jeju to some extent.
“Friendly and helpful staff. Highly recommend the service, really good value for money.”
About tamra:9.7/10
The car aircon was not very cold and at times the gas meter was not showing the petrol accurately.
I enjoyed the Bluetooth and radio station as the equipment worked well.
About QEEQ:10.0/10
Would highly recommend the company although with a few inconvenient experience with the oil meter.
I booked a Avante and they gave me a K3 which was nice. As I do not speak Korean, the in charge guy came to me and settled my processing. Everything was smooth and easy. He also took the time to explain to me some of the stuffs around Jeju and driving around.
About QEEQ:10.0/10
Pricing was good.
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Customer Service
Disappointing.
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