Easy/ quick and value for money

This was our first time renting from Alamo. The procedures were quick, there was no queue when we arrived, and the staff were very courteous and professional. For crossing Bosnia and Herzegovina, Serbia, and Montenegro for 22 days, they charged us a cross-border fee of 50 euros. Others we met on the road said they were charged 60 euros for crossing just one country. Alamo seems to be more reasonable. Towards the end of our trip, we scratched the car door at a guesthouse. It was a noticeable scratch but didn't require panel beating, just some paintwork. We spoke with the staff when returning the car, and they said it was no big deal and not to worry about it.

Excellent experience for my first car rental. They even upgraded the vehicle for free with no upselling or hidden costs. The process of exchanging the car was straightforward without any unnecessary hassle. Highly recommend this company.

The staff was friendly but did nothing to try to correct the car I was given.

The car hire desk was really easy to locate. It didn’t take long to be served and everything was clearly explained. The car was clean and fairly new and everything went smoothly. A staff member was in the car park waiting to meet us when we returned the car.

It was easy to book and a great price!

Like: Excellent handover process quick and painless
Dislike: No negatives