The car was in good condition and the trunk was large enough to fit two 28-inch, two 26-inch, and one 20-inch suitcase, totaling five pieces of luggage. The store is a bit far from Perth Airport; you need to contact a shuttle, which took some effort. Fortunately, I met an employee from another rental company who helped me call for a shuttle. The shuttle service was great, the vehicle was spacious, and after returning the car, they kindly took us back to the airport. Big thumbs up to the driver (definitely over 70 years old).
“Good experience with Easyrentcars however Ace rentals were a bit average.”
About ACE Rental Cars:8.7/10
I was provided with a Nissan Qashqai and had trouble with the car not recognising the key multiple times a day for the whole ten day period. When I mentioned it on return the staff member just siad "oh yeah we have that trouble with the Nissans all the time". Well they could have told us about it on pick up. Also the lady on reception was rude when I explained that my partner didnt want to drive the vehicle.
The car isn't available at the airport - you have to get a shuttle, for which I waited over an hour. After I was picked up, the van immediately turned back to the airport to get another customer, at which point we got stuck in the carpark because the driver didn't have any way to pay the fee. The phone staff were terribly rude, no apologies were given, and I got the impression that if I hadn't called the second time I would never have been picked up, even though they knew I was waiting. For comparison, I saw the nobirds van drive past three times while I was waiting for ACE. Not including the time going back and getting stuck.
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Overall, excellent experience!
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