The car was fine. Instructions to Easirent office were incorrect and cost time and money.
P.Crosby
United Kingdom
Reviewed: Thu, Aug 18, 2022
About Easirent:7.0/10
The car was fine. There was some delay on pick-up due to incorrect address of Easirent desk at Gatwick in the pick up instructions. They could not explain the error.
About QEEQ:7.0/10
The QEEQ instructions to get to the Easirent desk at Gatwick were incorrect. The instructions said to go to the Crowne Plaza Hotel in Crawley. When I got there, I called Easirent and was told to catch a taxi back to Gatwick airport terminal. I reported this to QEEQ but have still not received a refund of the taxi fare. (The instructions to drop off the car in Manchester were also misleading).
Few people, no queues, and it's close to the airport. There's a dedicated driver for pickup and drop-off, but you need to call them. The insurance fees are extremely expensive, significantly higher than typical rental companies, even exceeding the car rental cost. Suitable for experienced drivers who don't need insurance.
The self-drive trip in Scotland was not as easy as expected, mainly because I'm not used to left-hand driving. However, the car performed very well overall.
The car was in perfect condition, the staff was very profesional and friendly, location was 5 mins close to the airport.
About QEEQ:10.0/10
My preffered way to book rentals due to their prices, price drop protector (I have used it) and aslo the AXA insurance (comprehensive risk coverage, never used it, hope I never will)
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The car was fine. Instructions to Easirent office were incorrect and cost time and money.
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