LONDON CAR RENTAL REVIEWS

Overall good, but shuttle bus to the airport is irregular and took longer than expected. Allow an hour for wait and travel time

Waited pretty long and my tire had a slow leak. No one was rude or anything so I enjoyed the employees for sure.

Seems pretty good. Might use it again.

Staff very helpful and friendly. Car availability very poor unfortunately.

Brand new car and excellent customer service.

Team was very friendly and understanding, will recommend taking car from them.

I will NEVER use this company again. Very rude at the pick up desk. Told me i had to buy EXTRA insurance..( i had AXA coverage to 30k...was told it had to be 35k or they wouldn't give me the car!!...I've used AXA with Budget, Avis & SixT with no problem) cost me 72pounds ($100) more. Don't think you are saving money with this company...they are SCAM artists!!!...STAY AWAY !!!

Love this site ❤️

The extra insurance was super expensive. It was more than the rental price, which seems ridiculous.

Car was as booked and checking person was very helpful, freindly and efficient

Wait was a little longer than I would have liked but once I was served by Will, it was a very smooth and quick process. Drop off was very quick indeed and Harry was very helpful.

Please see above. Car had many faults. The dent should be fixed before being rented again.

Excellent as usual.

The clutch was very Strange. Very soft and the slip was very small. Next time I will go automatic gear.

Booked whilst standing in the Alamo premises que, due to an issue with another car hire company ,But the company policy meant I was made to wait 2 hours before being allowed to pick up the car. Even though it was ready to be picked up immediately.

Very smooth pick-up process. Helpful staff at pick-up and return locations.

Really should have been made aware of the importance of preregistering our car with TFL and been made aware of Congestion Charge Zone.

Great to deal with, very helpful

All very smooth and easy. Would recommend.

All fine.

Messed up booking, but counter staff came through.... Took time nonetheless. Surprised (and somewhat mortified) to arrive at Greenmotion - obvs rebranded on App. Actually staff good this time (previously nightmare - fictitious damage - obvs. common as 3rd party insurance exclude them) anyways this time ok. Gave me 1/2 tank of free fuel for the delay.

Although I wasn’t a fan of the manufacturing quality of the MG I had, I was grateful for the upgrade to automatic and the friendliness of Mark at the desk when I picked up and dropped off the car

The iOS app is good. It could be improved by being able to save favourite companies so you don’t have to manually select them every time a search is done. The website is not as good as it used to be. Annoying you can’t list cars by order of price.

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