No staff on duty and the keys were not left in the lockbox as agreed. I was stranded at the airport for two hours in 4-degree weather! According to airport staff, the lockbox for rental car keys was removed about six months ago, but the confirmation email from the rental company still directed me to the lockbox. The information is severely outdated.

Service was okay, but since it's through a rental platform, we had to ask the platform for many explanations

Tried to sell further insurance based on they said they did not know the cover I had purchased when booking with you. I think this info should be communicated to the car hire company. As you begin to doubt yourself and the cover you already have

Very satisfactory

Easiest check in ever, and whist they gave you the option for insurance, did not try to upsell, confuse or continue trying to push. Best car rental ever

Love booking through Qeeq - easy to use, clear, and best rates

It was a good experience overall. waiting for a refund.