Se intento llamar a servicio al cliente en varias ocasiones. Nunca se obtuvo respuesta. Desde mi punto de vista, ofrecer la renta de un vehículo, sin ningún tipo de seguro, me parece un poco engañoso; puesto que, al momento, de retirar el vehículo, el cliente es forzado a tener que contratar algún tipo de seguro, de no tener uno particular. El monto de la renta termino siendo el doble de lo ya pagado por el vehículo.

Pague por adelantado el seguro del vehículo pero al llegar tuve que pagar otro seguro. El segundo chofer que nos llevó de ACE al aeropuerto. Nos trató muy mal

Car was smaller than promised. Junky pathfinder not in the class of a Expedition. Had a bad tire and several calls to Ace were ignored, or, I was told several times to just call back later to see if they could find a car with good tires. Just gave up and spent money frequently airing up the tire. Serious lack of customer service. Would think twice before renting from Ace again

I was expecting a Jeep Grand Cherokee and got some lower to the ground foreign car. (Not close to similar) I am glad I didn't have 5 people -- we would have been squished. The service was good. The only problem I had was because the guy took the rental car away so fast I left my glasses in it.

Like: Very nice people very easy to understand
Dislike: Thought that I was getting the Elantra not the VE Jetta