Very satisfied

Convenient and fast, new models with navigation and driving assistance.

We waited a long time to pick up the car. People who arrived after us were helped first. We booked a Nissan Qashqai but were given a Ford MPV with over 100,000 kilometers. Larger cars are hard to drive in Europe, and we ended up breaking the mirror during a narrow pass. Luckily, we had purchased the full insurance from the rental company, which should cover this. But it was still frustrating. A reminder to rent smaller cars in Europe.

The damage assessment took too long.

Only slight criticism is the process of getting on the bus to car pick-up. It’s a bit of a lottery because there is no queue system. Other than that, everything was very positive, especially the lady from Dooleys who booked us in as Enterprise desk had a queue.