Poor

K.Wrench

Ireland

Reviewed: Tue, Nov 8, 2022

About Easirent: 6.0 /10

First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply

About QEEQ: 10.0 /10

Reply by Qeeq:
We are sorry to learn you had unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. If you need any assistance, please don't hesitate to contact with us.

Mini | Fiat 500 or similar

2-day rental

Relevant Reviews on Easirent Dublin Airport

Sophia Buckle

Ireland

5-day rental

Reviewed: Thu, Sep 5, 2024

About Easirent: 8.0 /10

It's okay. They were very patient and communicated through a translation app. We contacted QEEQ customer service to arrange a later pickup and drop-off.

About QEEQ: 10.0 /10

Ireland

2-day rental

Mini | Fiat 500 or similar

Reviewed: Thu, Oct 20, 2022

About Easirent: 7.0 /10

Cheap and clean but the car was damaged with one mirror held on by tape. The pickup took ages at the airport and the chosen car was not available. They upgraded us for free but it took ages to check in and get a car to us even though it was only us and one other booking

About QEEQ: 9.0 /10

Ireland

9-day rental

Intermediate | Kia Optima or similar

Reviewed: Tue, Jul 16, 2019

“Ridiculous asking for proof of address and payslip without notice”

About Easirent: 9.0 /10

Over 69 mins providing proof of address and payslip without prior warning. Person before mr had same problem. Ridiculous and should be compensated

a.Kelly

Ireland

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Sat, Jul 6, 2019

“Unprofessional staff”

About Easirent: 7.7 /10

The pick up was horrendous. When I phoned I was told to go to area 16 (no problem) only to be told to wait 35 minutes for pick up & if I didn't like it is could get a taxi as pick up is a free complimentary service, then I was taken to hilton hotel 1st before drop off.Girl who dealt with my booking was excellent. When I dropped car back I was told to wait at tree outside, again 30/35 mins for pick up. After 30 mins I went back inside to complain. The staff member behind the counter was not interested when I said I was missing my flight. A senior member of staff told him to get any car and drop me back to airport. I was only in dublin for a day and lost too much time with your service so I cannot rebook with you based on this customer service.