グレードアップしていただいていました。

車両自体は新しいものではなかったてすが、2人には十分な大きさで空調も良く聞いて最高でした！！あと何より燃費が良くて驚きでした！スタッフも英語を話す人がいて韓国語ができなくても大丈夫です！そして、とても便利な地図アプリを紹介してくれるのでそれはぜひダウンロードしてもらいましょう！

The customer service staff can speak very good English and communicate very well.

The vehicle provided was not the model I had booked through easyrentcars.com, but it was an equivalent model, and seeing as I booked "economy", it was more than enough to get from A to B. Price was the same. Our only complaint is that the gas tank was almost empty when the car was picked up. I didn't realize until I was almost out of gas, and had to make a detour. The condition of the car was cosmetically poor (many scrapes and scratches), but that didn't matter to me for cruising the countryside. It ran well and had no mechanical problems. I was expected to document pre-existing damage to the vehicle using my own cell phone pictures, which was strange as a foreigner, but possibly normal in Korea. Huge bonus points to Tamra for being one of the only rental companies on Jeju island to rent to foreigners (non-koreans). At least one of their employees is impressively trilingual (English, Korean, Mandarin), which is a big deal for international travelers.

I booked a Avante and they gave me a K3 which was nice. As I do not speak Korean, the in charge guy came to me and settled my processing. Everything was smooth and easy. He also took the time to explain to me some of the stuffs around Jeju and driving around.

Pricing was good.