Excellent

Counter staff is helpful and polite.

No problem

Pick up was easy and surprising fast. The lady who served us was friendly and spoke fluent english. We got the latest model Civic and condition was good and ride was smooth. Return was also easy. I called them when I reach airport and the had staff waiting at drop off area. Both pick up and return were settled in less than 3 minutes.

When we collected the car at Bangkok Airport it was tightly parked between 2 other cars and the light was very poor...as a result a few of the existing little dings and scratches were not noticed and so not noted on the hire inspection report. I was relieved that none of these missed points became an issue at the offhire...although I did have my own hire pics which would have helped incase of a dispute.so all in all very fair and most importantly not opportunistic.

The car was bad many scratches on the outer of the car. And there are many ants inside the car. Is irritating when you driving and having remove the ants crawling around u. Very bad experiences this time round with Chic Car rent. Disappointed!!!!

Nil

Was not informed to top up full petrol during car collection. Was asked to pay in cash for less than “ full “ petrol ..