I was not sure which company I was supposed to book with because it is not clearly defined in the email. I will NEVER use your service again!
Reply by Qeeq: We are very sorry to learn you had unhappy experience. The car supplier of your booking is EUROPCAR. The detailed information of the pick up location is indicated on our website and the Voucher we sent to you. If you need any help, please feel free to contact with us.
The deposit should be 600 usd, they wanted to take 1700 usd and after I showed them the confirmation email from QEEQ we managed to accept 800 usd. Even if we presented a document confirming that we are insured, they told us that we have to buy at least the basic insurance for additional 15 usd / day. When we tried to make it clear for them that we are aleady covered, they told us we can go and no contract will be made. Terrible experience at the pick up.
“I am disappointed with the customer service of Europcar”
About Europcar:3.0/10
I was forsed to pay extra $190 for liability insurance when I was drooping off vehicle even I paid liability insirance when I did my booking
I had to give $2000 deposit which I was not informed before
About QEEQ:10.0/10
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I should of been explained that they were
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