The pickup process took longer than expected when compared to other companies I have dealt with before. Upon returning the car, the rental company informed me that there were scratches on the front disc wheel and charged me 171 euros. However, when I received the invoice via email, it stated that I only owed 140 euros.

I don’t usually comment but I truly believe that their rating doesn’t do them justice. The entire team was extremely professional and very polite. Congratulations and I will be definitely using them again.

V.good!

No Europcar desk at the airport. It took 2 phone calls to figure out who the Europcar associate was. Although agreement was for a car pick up with a full tank, the tank was 3/4 full. No instructions were given by the Europcar associate about drop off. I had to make one more phone call. The airport facilities are extremely poor and so is the on site service of Europcar.

NmA

I paid a higher price to fetch and return my car at different location but when I reach the car pick up point, the address was wrong. I called the company and they want me to fetch the car from the returning location. The staff was very rude! This is my worst experiences getting a car rental.