It was difficult to find TU Florida. I thought it was going to have its own office in the airport.

Car was very old and hard to find the location and they have charge me more what they have show me at booking time I am never going to work with TUF

The car itself was great and was exactly what we needed for our stay. I was caught off guard once we got to the rental space due to the fact I was unaware of the extra charges that would be presented to me. I even spoke with someone over the phone before booking to get an estimate of the total. The final price was nowhere near the estimate.

Waiting almost an hour at Miami Airport, nobody came to pick up us. Made three phone calls nobody respond therefore we cancelled it.

I arrived at the location and the person that was supposed to take care of me wasn’t there. Instead I was greeted by a very angry man, that wanted to sale me unnecessary options and started yelling at me when I just wanted what I paid for. This company makes false advertising on the easyrentcars.com website to get you to pick them and try to charge you MORE than the average cost of a similar car. Also trying to add fees that they says are mandatory but there are not. The person literally kicked me out of the agency saying I was crazy to pretend getting a car at this price. The price that they advertised. DO NOT RENT FROM THEM!! Horrible experience..!!!

The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... STAY AWAY.... TUF is the worst car rentals on the planet they try to SCAM people.