They forced me to buy extra insurance b/c I had less then 300,000 insurance coverage and nowhere in the contract it said that. For the price i paid i could have used Enterprise which does not have that ridiculous policy.
I could not find the place, there was no parking for my brother who accompanied me to park his car while he was waiting for me.
There is no signage, it is so hard to find.
The staff was nice but there was nothing they could do.
“Horrendous bait and switch. Forced to take insurance and other services to triple the price.”
About RIGHT CARS:3.3/10
They bait you with low rates and then force you to take "mandatory" insurance that triples the price of the rental.
They tried to give me an old car with cigarette burns and smell at first and I had to insist for them to give me a reasonable clean car.
The car had barely any gas on it. I assume on purpose so I return it with more gas than they gave me.
Their service is horrendous!
You should not do business with them anymore or you will loose your reputation. You will certainly loose my business.
When i booked the car rental, it said 24 hrs a day. Once confirmed , we found out agency closed at 9 P M. Our flt was late, hubby ran to get car, 5 minutes before front door locked.
“Aweful. Cost me an extra $120 for coverage I already had. Would really like to be reimbursed.”
About RIGHT CARS:5.3/10
Felt like I was cheated with the insurance. Didn't see anywhere where I had to drive my insurance. First time in 25 years I had to and then told my coverage was not enough. Will not ever use you again.
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