The overall experience with Cizgi has been slightly above average. The tyre condition of the car was poor and we had to take some decisions not to take the car in the North of Turkey in the hilly terrains. The drive and handling was excellent. The deposit back procedure was also poor as we had to go to different levels to get the deposit which was paid in cash back.

As always QEEQ was extremely helpful and tried there best.

The pickup service was quite slow, but the return process was faster. The car had low tire pressure and outdated features. The waiting time at the airport was too long, and service efficiency needs improvement.

The service was excellent, and the car pickup process was very smooth. No deposit required, which is a key point!

The service was not as bad as I expected. In fact, the pickup process was smooth. The staff were very patient and accommodating despite the language barrier. They thoroughly checked the vehicle for damages, even spots my husband missed! However, when returning the car, we couldn't enter the parking lot without a card, which took some time to resolve. I recommend getting to the airport early!

Had a flat tire as soon as we left the rental agency. Spare was in terrible condition.