In the office guy asked me for credit card. I had only debit card so they charged me 150€ for "extra insurance" which is obligatory for debit card.
This is rip off and bullshit. Tricky company, absolutely don't recommend.
Very satisfied. During our trip, a nail punctured the rear tire. Following the procedure, the staff quickly refunded the repair costs when we returned the car.
Both the QEEQ platform and Cizgi rental company were exceptionally satisfactory. I picked up the car at Antalya Airport in Turkey and returned it at Izmir Airport, which was very convenient. I originally booked a Citroën C5 Aircross but was provided with a Peugeot 3008 diesel car from the same category. The vehicle was very new, in excellent condition, had strong performance, and was fuel-efficient! Returning the car in a different location was also very convenient!
The car was very old, with over 70,000 kilometers on it. The door locks were broken, and only the driver's door could be opened after parking. The driver's seat height adjustment was also broken, making the seating position very low. Although claimed to be an SUV, it felt more like a sedan. Overall, the condition of the car was very disappointing.
Picking up the car at the counter at night was slightly slow, and a deposit was required, which they said would be refunded within two weeks. However, picking up and returning the car at the parking lot was very quick.
There was no staff at the airport counter, and the provided phone number was not answered. We had to ask a taxi driver to take us to the pickup location, which cost us 150 lira. Additionally, the vehicle did not match the model we ordered.
Had to wait nearly half an hour to pick up the car, but everything else was fine. Added extra insurance at pick-up, included a second driver, and upgraded the car model, which cost an additional 200+ per day. It's still better to buy full insurance in advance on QEEQ. Car replacement was very convenient, and the vehicle condition was good.
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