Car was very comfortable and very thing was in organised and clean

The staff was professional and efficient, with no upselling. We received a vehicle upgrade without any insurance pitch.

The process went smoothly, and the car was very new. I originally wanted a Fiat 500, but I got a Fiat Panda with over 2000 kilometers, which is an upgrade. Unfortunately, the Panda doesn't look as good, and the clutch is hard to press. I bought full insurance at the store, which was more expensive than online.

Excellent service. Booked the cheapest car but got a Peugeot 2008 SUV, which I believe is an upgrade of two levels. The lady handling the car pickup didn't mention anything about it. The car was a bit too big for just one person, used more fuel, but it was very stable and had fast acceleration. In Croatia, driving speeds are very high, especially on the highways where you need to maintain a high speed to keep up. After driving, I realized that only such a stable car could handle it well. Both pickup and drop-off were managed by David, who was very helpful, attentive, and dedicated. Because I didn't buy insurance from the car rental company, they reserved a deposit of 1100 euros on my card, the highest I've ever had to pay. I hope the company releases the hold on my deposit soon.

The staff spoke good English and, after explaining our third-party insurance, only reiterated the claims procedure without pushing for additional insurance.

The car was not the reserved model, and the fake seven-seater was too small.