Kindly and helpful Tamra staffs!!

私だけが運転するだったので、最初免許証の提示は私だけがしましたが、外国人なので信用性に欠けるみたいで…結局韓国人の彼も免許証を提示しました。 返却は手続きはなく、レンタカー屋さんの駐車場に駐車して終了だったので、お手軽でした。

クーポンの発行などで、普通日本では考えられないような値段になりました！ 外国のレンタカーは初めてで、正直、実際借りるまでちゃんと予約されているか不安はありましたが…こういう多言語対応のアプリがあると安心です。

My booking was supposed to be Model Guaranteed but they gave me an old Kia Ray (older than the one I booked with LOTTE months ago) instead of Chevrolet Spark. They didnt spend time to go through the GPS and car usage which LOTTE did when I rented previously.

Counter staff was very helpful, however thread on tyres were at the wear band already.

The vehicle provided was not the model I had booked through easyrentcars.com, but it was an equivalent model, and seeing as I booked "economy", it was more than enough to get from A to B. Price was the same. Our only complaint is that the gas tank was almost empty when the car was picked up. I didn't realize until I was almost out of gas, and had to make a detour. The condition of the car was cosmetically poor (many scrapes and scratches), but that didn't matter to me for cruising the countryside. It ran well and had no mechanical problems. I was expected to document pre-existing damage to the vehicle using my own cell phone pictures, which was strange as a foreigner, but possibly normal in Korea. Huge bonus points to Tamra for being one of the only rental companies on Jeju island to rent to foreigners (non-koreans). At least one of their employees is impressively trilingual (English, Korean, Mandarin), which is a big deal for international travelers.

Everything was smooth from booking till the day we arrived to pick up the car. I really appreciated their sales support, Megan responded to us very fast via email, as they was flight delay. So we informed them about the changed of pick up time. good job!