Cars were decent but the pressure for insurance upsell at the pickup counter feels very unnecessary.

Aloke Das

Portugal

Reviewed: Thu, Aug 17, 2023

About KLASS WAGEN: 9.0 /10

Decent car, though fair warning there is significant upswell of insurance at the counter. Guy at the counter straight on lied to my face about many things, such as their cars not having a spare wheel even though it was present when I checked later. Their charges for even minor dents and damages is significant plus they keep adding on extra admin fees if you don’t buy their insurance. I ended up buying the extra insurance though they didn’t seem it make it a choice available to customer.

About QEEQ: 10.0 /10

QEEQ is a great platform to book car rentals. Having the diamond membership opens up a lot of discounts which you can’t get outside.

Reply by Qeeq:
Thanks for your review. The counter staff might show you insurance or other services for charges, you could choose them according to your needs and confirm the estimated charge on the contract. If you met a hard sell, please contact us at the counter immediately. Thanks for your feedback and look forward to seeing you next time.