The (free) GPS was difficult for English speakers; pickup staff (Taiwan lady) was fantastic/helpful

When picking up the car, there was a slight feeling of being pressured to buy insurance. Returning the car was excellent—due to a miscalculation of time, I didn't refuel the tank fully and it was left half full, yet the rental company didn't make it an issue. They charged for half a tank. Additionally, on the way back to the airport, everything went smoothly, and they didn’t waste any of my time, promptly dropping us off at the airport.

The folks can converse in japanese as well as chinese or english.

They send reminder both pre & post rental, very efficient.

Car Rental Hokkaido were excellent - very professional and thorough. Also friendly, warm and welcoming. I’d use them again.

It’s the second time I’ve used EasyRentCars and their’s has becomes e my go to app. I had a big issue with my international driving license last time and they were great. This time they were faultless.

Car exceeded expectations

Very satisfied. Use again

Excellent service that is highly reliable. Totally recommend this for future travels! (:

Lovely and smooth experience! Competitive prices! Would be even more competitive to have discounts.