Car Rental Hokkaido, A Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Car Rental Hokkaido - A Information, Car hire Instructions & Policies

Address

8-chōme-1206-67 Asahichō, Chitose, Hokkaido 066-0043, Japan

Telephone

+81123224040 / +819015214040

Pick-up Instructions

The Car Rental Hokkaido - A car hire location is located out of the airport

Please contact the staff to pick you up to Car Rental Hokkaido - A car hire when you arrived.

After arriving at New Chitose Airport and collecting your luggage, please contact us. According to your flight information, we will go to the meeting place and guide you to the store by shuttle bus, which is about 10 minutes from the airport to the store. Contact number：0123-22-4040 / 080-8299-4040 LINE : @ihs4331b； Whatapps: +81 90 1521 4040 / +81 80 8299-4040 新千歳空港にご到着されましたら、TEL:0123-22-4040までお電話ください。お電話頂いてから約10分ほどでお迎えに上がります。 ※空港内にレンタカーカウンターはございませんので、到着されましたら必ず当店までお電話下さい。 ※最終送迎受付は17:30迄となります。17:30を過ぎてからの送迎は承れませんのでご了承下さいませ。 Wechat : carrentalhokkaido / carrentalniseko

Drop-off Instructions

Please return the car to the store.For any help,please contact Panda car rental staff at (+81)123-22-4040 .

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -18:00	09:00 -18:00	09:00 -18:00	09:00 -18:00	09:00 -18:00	09:00 -18:00	09:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 75 years old

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + IDP( issued under the 1949 Convention)

Only IDP issued under the 1949 Convention will be accepted. An IDP issued under the Paris Convention (1926), Washington Convention (1943) and Vienna Convention (1968) will not be accepted!

Taiwan Driving License in China + Japan Translation

For customers with driver's licenses issued in Switzerland, Germany, France, Belgium, Slovenia, Monaco and Taiwan are allowed to drive vehicles only when they carry both the original license issued in the above countries/regions and a Japanese Translation of such issued by JAF, or foreign embassies or consular offices in Japan.

For local renters, you need to bring:

Full Driving License issued in Japan

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

To be confirmed

Cross Border

To be updated

Cross Islands

To be updated

Excess

Theft Insurance Excess:

JPY 0

Collision Damage Waiver Excess:

JPY 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.3 km from New Chitose Airport

FIND ME A CHEAP RENTAL

Map view of Car Rental Hokkaido Store Location

coordinates: 42.8208319 141.6576925

Location Images

Car Rental Hokkaido-A-250580-pickup_guide

Pickup Sign

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 5.6
Vehicle cleanliness: 5.9
Spaciousness: 5.8
Counter staff: 6.3
Pick-up location: 5.7
Drop-off location: 5.9
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Y.Heng
Chitose
9.7 /10 Excellent
Reviewed: Saturday, January 18, 2025
Overall car rental wise was good. Pickup and dropoff was convenient and on time. Would recommend to use this company next time.
Read More >
Celine Chan
Sapporo
9.7 /10 Excellent
Reviewed: Saturday, January 18, 2025
Excellent service that is highly reliable. Totally recommend this for future travels! (:
Read More >
N.Huda
Sapporo
9.3 /10 Excellent
Reviewed: Saturday, January 18, 2025
There were exceeded my expectation! I love the service that service that they given to me and my family. Very quick and helpfull staff. Will use the service again in the future..thanks! :)
Read More >
AussieBJ
Chitose
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
Good car, cheap for fuel, good price. Staff were very helpful (see above). GPS very frustrating to operate (almost no English).
Read More >
Anonymous
Sapporo
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
car received in full tank and staff is helpful. The car GPS is easy to use if u have the tel nnmber of the location..
Read More >
Y.CHEN
Sapporo
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
Good and fast service.
Read More >
Anonymous
Sapporo
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Perfect - communication was prompt, car was clean, staff knew what they were doing, pick-up and drop-off were smooth.
Read More >
Rootsey
Sapporo
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The car was perfect for what we wanted and needed. The customer service person at pick up was really helpful, spoke English so she could explain everything we needed to know. The only issue was that our google maps gave better directions than the onboard sat nav. The sat nav kept telling something in Japanese to me, even though we had the English language turned on. So I’m not sure what it was trying to get across to me.
Read More >
W.Lee
Chitose
8.3 /10 Very good
Reviewed: Saturday, January 18, 2025
counter staff were helpful and detail in their explanation. car return was smooth and quick
Read More >
M.Kreveld
Sapporo
9.7 /10 Excellent
Reviewed: Saturday, January 18, 2025
Car exceeded expectations
Read More >
Schmidt
Sapporo
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Hokkaido Rent a Car was extremely professional. Communication via Line was great and we were picked up (and dropped off) at the airport after around 10 minutes. Great service! Thank you :)
Read More >
Mick Farley
Doha
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The service was good - very professional and swift .
Read More >
A.Kumton
Sapporo
9.7 /10 Excellent
Reviewed: Saturday, January 18, 2025
Good staff and service
Read More >
Y.Chan
Sapporo
8.7 /10 Very good
Reviewed: Saturday, January 18, 2025
Staff were very helpful! I can contact the staff directly by using line or WeChat, and they answered my questions immediately. It is very convenient. Staff can speak putonghua and English which avoid the language problem!
Read More >
s.hamzah
Sapporo
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Great ecperience with easy and smooth procedures
Read More >
Anonymous
Sapporo
8.3 /10 Very good
Reviewed: Saturday, January 18, 2025
Staff very helpful and give excellent service both during picking up and drop off time
Read More >
Mick Farley
Sapporo
9.7 /10 Excellent
Reviewed: Saturday, January 18, 2025
Car Rental Hokkaido were excellent - very professional and thorough. Also friendly, warm and welcoming. I’d use them again.
Read More >
P.Mueller
Sapporo
9.7 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very smooth rental service and good English speaking staff. While the pick-up location is about 5min drive away from the airport, then rental company is very responsive on LINE and provides very clear information where they come pick you up at the airport and without much waiting.
Read More >
Anonymous
Sapporo
9.3 /10 Excellent
Reviewed: Saturday, January 18, 2025
全体的に待ち時間も少なく手続きもスムーズでしたので快適な旅となりました。ありがとうございます。
Read More >
Anonymous
Sapporo
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
have to contact them to pick up at bus stop 98 and smooth registration process. Staffs are nice and quick to load the bag into the car .
Read More >
J.LING
Sapporo
9.3 /10 Excellent
Reviewed: Saturday, January 18, 2025
Contact with car rental company was excellent with choices of various social networking app like Whatsapp, LINE, etc. Car model was as booked, though it’s one of the older model with no car play or USB charging port. Pick-up and drop-off was a breeze and staffs are very friendly and helpful.
Read More >
mayuko
Sapporo
7.3 /10 Good
Reviewed: Saturday, January 18, 2025
電話がかかってきておりかえしたらQEEQで借りたむねをつたえたが担当者がわからなかったことがあり不安だったが問題なかった
Read More >
Anonymous
Sapporo
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
easy flexible, staff can speak mandarin
Read More >
E.Javier
Sapporo
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Excellent
Read More >
J.Yong
Chitose
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Staff were very helpful. They speak English and mandarin also
Read More >
Simona Guy
Sapporo
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The staff were friendly and the service was quick.
Read More >
Rock Mac-
Sapporo
6 /10 Average
Reviewed: Saturday, January 18, 2025
They sent a car to pick us up at the train station, but it's a bit far from the airport.
Read More >
Todd Pansy
Chitose
6 /10 Average
Reviewed: Saturday, January 18, 2025
Helpful customer service, but the car was outdated (no rear-view camera, no cruise control, no USB ports, no Bluetooth).
Read More >
Brady Eugene
Sapporo
2 /10 Poor
Reviewed: Saturday, January 18, 2025
When returning the car, there were some scratches on the bumper that didn't affect anything, but they charged me 120,000 yen. Total rip-off. I suspect the car was already like that when I picked it up, but unfortunately, I didn't take pictures then. Plus, the car didn't match the booking.
Read More >
Emmanuel Field
Sapporo
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Polite, has Cantonese speakers, easy to communicate
Read More >
Barbara Bird
Sapporo
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Perfect score. Affordable prices, top-notch service. The process of picking up and dropping off the car was very smooth with no issues. Will definitely use again next time I visit Hokkaido.
Read More >
Rex Mike
Sapporo
6 /10 Average
Reviewed: Saturday, January 18, 2025
The quality of the car battery needs improvement.
Read More >
Ronald Paul
Sapporo
6 /10 Average
Reviewed: Saturday, January 18, 2025
Overall it was okay. They picked us up at the JR station and dropped us off at the airport, but the car's power was really weak. They said this is standard for driving, and Japanese toll roads and highways are quite expensive, so we didn't travel very far.
Read More >
Marshall Nora
Sapporo
8 /10 Very good
Reviewed: Saturday, January 18, 2025
The service and explanations were very good. The car would be perfect if it were in better condition.
Read More >
Charlotte Birrell
Chitose
8 /10 Very good
Reviewed: Saturday, January 18, 2025
The service was good, but the vehicle was too old (driven 200,000 kilometers). The return policy was a bit strange; you had to fill up the gas at the nearby station and provide the receipt!
Read More >
Barry Bobby
Chitose
2 /10 Poor
Reviewed: Saturday, January 18, 2025
The car model did not match the one I booked.
Read More >
Beacher Leigh
Sapporo
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The overall service was excellent, and the efficiency was high as well.
Read More >
Gary Tom
Sapporo
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Excellent service
Read More >
Cecilia Arnold
Chitose
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The store is excellent, both pickup and return are efficient, and the staff's service attitude is great. It made our self-driving trip very enjoyable.
Read More >
jimmy tan
Sapporo
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The folks can converse in japanese as well as chinese or english.
Read More >