Staff are prompt and provide extra information regards the parking area at town need to use coupon

Very good!

Sherene was an exceptional communicator. It was seamless pick up and drop off with her communication via whatsapp. I would definitely use them again. Car provided was vey clean inside.

Booking platform was easy to use.

Excellent services.

I will use easyrentcars.com and recomend to others

All 4 tyres is lack of air. When driving to Berjaya hotel through the hill road, I experienced some minor sliding at the corner. It's dangerous. Afterwards, find out all the 4 tyres is ~100psi air pressure. Sea safari should ensure the tyres are in sufficient air before hand over to customer.

The contact numbers and pick up details provided were not accurate. I waited a good 1.5 hours and noone came to the arrivals hall. I had to call Easyrentcar and they took around an hour to locate the person dropping the car off. He was waiting outside the airport and his number was not the same as the one on the booking. While waiting for this driver, I had other approach me that were offering the same car for half the price. Next time i will just book one from the airport.