Sherene was an exceptional communicator. It was seamless pick up and drop off with her communication via whatsapp. I would definitely use them again.
Car provided was vey clean inside.
The overall experience was excellent. Shiying was very enthusiastic and answered all questions. Harry explained the traffic rules very patiently and thoroughly!
The pickup and dropoff process was quite fast. The vehicle was a bit old, but the interior was fairly clean. The customer service was very attentive, providing lots of guides on how to park and drive.
Standard expectations. Nothing special w the car. Everything was okay except the weird 6 level petrol tank rule. Full tank was 8 level. Usually rental car will provide you full tank and in return you do the same.
I had to calculate and try to figure out how much petrol to put in to get to 6level of petrol. Ended up gifting extra 25%, returned the car w full tank because it just too much work to go figure out.
It’s such a silly thing but so inconvenient. Enjoy the charity petrol.
“Smooth pick up and drop of process with clear instructions. Super valuable package.”
About Sea Safari:10.0/10
Highly recommended. Price is cheap with full insurance covered. Contactless car pick up and drop off process is smooth, car is clean and comfortable. Sea Safari Customer Service is responsive and give clear instructions on how to pick up and drop off. We enjoy our trip in Langkawi with Sea Safari!
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