Everything went smooth.

The local company Fox in Los Angeles is quite problematic. Europecar partners with Fox locally and they will try to charge you additional fees at pickup, telling you there are no cars available unless you pay more. There were many people at the door complaining about why they couldn't pick up their reserved cars. The staff explained that making a reservation only guarantees you can come to the store, not that you will get a car. Also, I returned the car with a full tank, but I was still charged over 20 USD.

It was Fox car actually.

Counter staff pushed for everything including toll pass which we didn't need. Otherwise fine.

When we picked up the car the rental agent still managed to find an additional $200 of charges before we could have the keys despite our paperwork saying everything was included. Of course you are too tired to fight with these guys and to be honest you expect the last minute rip off at car hire places don’t you!

Europcar does not exist at Tampa Airport where I was supposed to get my car. It was very stressful until I got in touch with someone who told me to look for Advantage. Then they had no record of my payment. I never in my whole life had a worse experience.