Spent 2 hours to sort out that my car rental had already been pre-paid
G.Lai
Taiwan(China)
Reviewed: Thu, Dec 28, 2023
About Chailease:7.0/10
The service counter staff at Chailease were nice, but insisted in their system that I had not paid for the car. but I did through QEEQ platform. Finally, after 2 hours, they manage to confirm the payment and refunded me my credit card payment.
can't complain much about the car since its a compact car. but it feels like wanting to veer to the right usually. saw some models they had but not on QEEQ platform. The driver who picked us up from the airport To Chailease was friendly.
“Fearful driving. Switching from right hand drive to left hand drive.”
About Chailease:8.3/10
I don't feel comfortable with a presigned credit card imprint kept by them. It will only be destroyed a few months later. I'm at their mercy that they can charged any amt to d card.
About QEEQ:8.0/10
I dislike d fact that I ve pay any accident penalties upfront to chailease b4 claiming from you.
“One day in Taipei. Having a car makes it very enjoyable”
About Chailease:7.0/10
As advertised on EasyRentCars apps, the pick up location was at Tao Yuan Airport. Upon arrival at airport, information counter informed us to call Chailease for pick up. Drop off point was not at the airport too. Other than that, Chailease staff and people were friendly, professional and nice.
About QEEQ:10.0/10
You guys doing excellent job. But do check on this Chailease pick up and return location. It was a 7 mins drive from the airport and require a pick up. We choose to pay higher rental for the convenience picking up and dropping off at airport due to our timing.
An older car than I expected for that amount of money, but it was in good condition. Staff was friendly.
About QEEQ:9.0/10
Seems like you can't do anything after the booking is made, so the value of your services somewhat diminishes.
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Spent 2 hours to sort out that my car rental had already been pre-paid
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