Smooth and easy!

Not bad.

I rent a car about four to five times a year, always from EUROPE CAR. Their service is quite good. You don't need to worry about too many things, just simple renting. You can feel at ease.

Clean car and the staff are very helpful. We couldn't find the booth and have missed Mr Izz who was in front of the arrival hall. Nevertheless, we approached another Eurocar staff and she was accommodating to call Mr Izz immediately to inform that we are already at the airport. During the drop-off day, although Mr Izz was on leave and we were about 15 minutes early, the staff politely requested us to wait for the designated staff to arrive from the nearby parking. In summary, it was a pleasant experience...

Location of counter was extremely hard to find even though staff were extremely helpful.

Like: I like that the staff was around to receive the car when we pull up to the drop off area.
Dislike: We had difficulty locating for EasyRentCar counter/contact person. Then we walk up to someone with Europcar and only to find out that they are the same people/company.